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faqs

Q. What is eBay Auction-Desktop tool?
A. A FREE application you download to your PC which allows you to search & bid for any product on ebay without having to stop what you were doing on your PC. Never miss a bargin on eBay.

Q. Is any adware or any other software bundled in with the application?
A. NO – its 100% free from any other application – “built by eBayers for eBayers.”
Q. Do you collect any personal information?
A. No – we don’t collect anything, the Auction Desktop tool is to help ALL eBayers search & bid from their desktop. Built by eBayers for eBayers.
Q. Can I uninstall the application at any time?
A. Yes you can uninstall at any time, go to control panel & then add & remove programs to find the program called “Auction Desktop for eBay” – highlight and then use the remove button.
Q. What if I am bidding from outside of the UK?
A. The currencies will be shown in local currencies unless specified by the seller.
Q. Why do I have to "login"
A. You need to login using your eBay username and password which is authenticated by eBay and NOT Auction Desktop, this ensures all items bid on are stored in your eBay history.
 

Q. How big is the download?
A. only 423kb - the download takes seconds with a broadband connection.

Q. If I have any problems who do I contact?
A. Simply complete our contact form and Auction Desktop will respond to your problems or enquiries.

Q. How do I know when my auctions are ending?
A. A notification will pop up in your PC's taskbar showing the time remaining, these are set to 60 mins, 10 mins and 1 minute.


Q. What happens if I am outbid?
A The pop up notification will change to "Loosing Bidder" to advise, you can then check the details form the "View active Bids" window and re-bid.

Q. How do I provide feedback on the tool?
A. We welcome feedback from users and request the contact form be completed from our contact page.

Q. Can I send the tool to my friends and colleagues?
A. We'd be delighted for you to send our tool to your friends and colleagues, and to assist you with this we have created a Recommed and Friend" link from where you can forward a brief email direct from our web site - click here for the link


   


 
 
 
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